Privacy Policy

1. Personal Data Controller

The controller of personal data is:

Ace Golf Jakub Piotrowski

ul. Dominikańska 9

87-100 Toruń

Poland

NIP: 9562249330

e-mail: kontakt@zogagolf.com (change if a different address is used)

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2. Scope of Processed Data

The Controller may process the following personal data of users and customers of the store:

• first and last name,

• e-mail address,

• phone number,

• delivery address,

• billing address,

• company details (if applicable),

• IP address,

• order and payment information.

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3. Purpose and Legal Basis of Data Processing

Personal data is processed for the following purposes:

a) Order fulfillment

• preparation, shipping, and handling of orders,

• handling complaints and returns.

Legal basis: Article 6(1)(b) GDPR – performance of a contract.

b) Issuing accounting documents

• invoices, receipts, accounting records.

Legal basis: Article 6(1)(c) GDPR – legal obligation.

c) Communication with the customer

• responding to inquiries, handling contact forms.

Legal basis: Article 6(1)(f) GDPR – legitimate interest of the Controller.

d) Marketing (if the user gives consent)

• newsletter, promotional notifications.

Legal basis: Article 6(1)(a) GDPR – consent.

e) Statistics and website traffic analysis

• cookies, analytical tools.

Legal basis: Article 6(1)(f) GDPR – legitimate interest.

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4. Data Recipients

Data may be shared with:

• courier and delivery companies,

• payment operators (e.g., PayU, Przelewy24, Stripe – specify actual operators),

• accounting service providers,

• IT service providers (hosting, e-commerce system),

• analytical tools (e.g., Google Analytics – if used).

Data is not transferred to third countries unless this results from the use of tools such as Google (USA). In such cases, the transfer is based on appropriate legal safeguards (e.g., Standard Contractual Clauses).

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5. Data Retention Period

Data is stored for:

• order-related data – for 5 years (tax obligation),

• marketing data – until consent is withdrawn,

• contact data – up to 12 months if no contract is concluded,

• cookies data – according to browser and analytical tool settings.

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6. User Rights

The user has the right to:

• access their data,

• rectify their data,

• delete their data (“right to be forgotten”),

• restrict processing,

• data portability,

• object to processing,

• withdraw consent (if processing is based on consent),

• lodge a complaint with the President of the Polish Data Protection Authority (UODO).

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7. Cookies

The website www.zogagolf.com uses cookies for:

• proper functioning of the store,

• shopping cart functionality,

• statistics and visit analysis,

• marketing activities (if applicable).

The user can manage cookies in their browser settings.

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8. Automated Decision-Making

The store does not use automated decision-making or profiling that would produce legal effects for the user.

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9. Voluntary Provision of Data

Providing data is voluntary but necessary to complete an order.

If data is not provided, the order cannot be processed.

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10. Security Measures

The Controller applies technical and organizational measures ensuring the protection of personal data, including:

• SSL encryption,

• access control to the system,

• protection of servers and backups.

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11. Contact Regarding Personal Data

For matters related to personal data processing, you can contact:

e-mail: kontakt@zogagolf.com (change if a different address is used)